jjjpk Privacy Policy

jjjpk operates jjjpk.one, an online gaming and sports betting platform designed for use by eligible Pakistani adults aged 18 and above. In providing these services, jjjpk collects and processes certain personal information about registered users. This Privacy Policy is intended to give you a clear understanding of what data we collect, why we collect it, how we protect it, and what rights you have in respect of it.

This policy should be read alongside the jjjpk Terms & Conditions and Responsible Gaming Policy, both of which are incorporated herein by reference.

For the purposes of this Privacy Policy, jjjpk is the data controller in respect of personal information collected through jjjpk.one. Any questions or requests relating to your personal data should be directed to jjjpk's data protection contact at the email address listed in Section 15 of this policy.

Where jjjpk engages third-party processors to handle personal data on its behalf (for example, payment processors or identity verification providers), such processors are contractually bound to process data only on jjjpk's documented instructions and to maintain appropriate security standards.

jjjpk collects personal information through the following channels:

3.1 Registration Data. When you create a jjjpk account, we collect: your full name, email address, date of birth, residential address, and a chosen password (stored as a cryptographic hash — never in plain text).

3.2 KYC Verification Data. To comply with anti-money laundering requirements, jjjpk collects copies of your CNIC (front and reverse), a selfie photograph, and in some cases proof of address or source-of-funds documentation.

3.3 Payment Data. jjjpk records transaction metadata including deposit and withdrawal amounts, timestamps, payment method references (e.g. JazzCash account identifiers, bank names), and transaction status. Full payment credentials such as card numbers are not stored on jjjpk systems — these are handled directly by our PCI-compliant payment processors.

3.4 Usage Data. We collect data on how you interact with jjjpk.one, including: pages visited, games played, bets placed, session durations, device type, operating system, browser type, and IP address.

3.5 Communications Data. If you contact jjjpk support via live chat, email, or any other channel, we retain a record of that correspondence for customer service and compliance purposes.

jjjpk uses the personal data we collect for the following purposes:

• Creating and managing your jjjpk account and processing your login requests.
• Verifying your identity and age (18+) through the KYC process.
• Processing deposits and withdrawals in PKR via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and other supported payment methods.
• Operating responsible gaming tools including deposit limits, session reminders, and self-exclusion features linked to your account.
• Detecting, investigating, and preventing fraudulent activity, money laundering, and other prohibited conduct as defined in jjjpk's Terms & Conditions.
• Sending account-related communications including transaction confirmations, security alerts, and policy update notifications.
• Improving jjjpk's platform, game selection, and betting markets based on aggregated usage analytics.
• Complying with applicable legal and regulatory obligations.

jjjpk does not use your personal data to serve you targeted advertising from third-party advertisers without your explicit consent.

jjjpk processes personal data on the following legal bases:

• Contractual Necessity: Processing required to perform the jjjpk service you have contracted for — including account creation, game access, and payment processing.
• Legal Obligation: Processing required to comply with anti-money laundering, KYC, and responsible gaming obligations under applicable licensing and regulatory frameworks.
• Legitimate Interests: Processing necessary for jjjpk's legitimate interests in fraud prevention, platform security, and service improvement, where these interests are not overridden by your data protection rights.
• Consent: Where jjjpk relies on consent for a specific processing activity (for example, optional marketing communications), you may withdraw that consent at any time by contacting jjjpk support.

6.1 Identity documents including CNIC copies and selfie photographs submitted to jjjpk are stored on encrypted servers with access restricted to authorised verification personnel only.

6.2 KYC data is processed solely for the purposes of age verification (18+), identity confirmation, and anti-money laundering compliance. It is not used for marketing profiling or sold to third parties.

6.3 Where jjjpk engages a third-party identity verification provider to assist with KYC processing, that provider operates under a data processing agreement with jjjpk and is bound by the same data protection standards as jjjpk itself.

6.4 jjjpk retains KYC documentation for the period required by applicable anti-money laundering regulations. Following the expiry of mandatory retention periods, documents are securely deleted.

7.1 jjjpk processes PKR transactions through third-party payment processors that operate to PCI-DSS standards. jjjpk does not store full card numbers, mobile wallet PINs, or online banking passwords on its own systems.

7.2 Transaction records (amounts, dates, payment method types, and reference numbers) are retained by jjjpk for account management, withdrawal processing, and anti-money laundering audit trail purposes.

7.3 JazzCash, Easypaisa, HBL, UBL, Meezan Bank, and Bank Alfalah each operate their own privacy policies governing their handling of your financial data. jjjpk is not responsible for the data practices of third-party payment providers.

8.1 jjjpk uses cookies and similar technologies on jjjpk.one for the following purposes:

• Strictly Necessary Cookies: Session cookies required for login state management, security token validation, and core platform functionality. These cannot be disabled without breaking the jjjpk service.
• Performance Cookies: Anonymous analytics data collected to understand how users navigate jjjpk.one, which pages load slowly, and which features are most used. This data is aggregated and not linked to individual identities.
• Functional Cookies: Cookies that remember your preferences such as language settings and game filter choices between sessions.

8.2 jjjpk does not deploy third-party advertising trackers or cross-site tracking cookies on jjjpk.one without user consent.

8.3 Most browsers allow you to control cookies through their settings. Disabling strictly necessary cookies will prevent you from logging into your jjjpk account.

jjjpk does not sell your personal data. We share data with third parties only in the following limited circumstances:

• Payment Processors: Transaction data is shared with our payment processing partners (including JazzCash, Easypaisa, and bank partners) to the extent necessary to execute and verify your transactions.
• Identity Verification Providers: KYC documents may be shared with authorised identity verification partners operating under data processing agreements with jjjpk.
• Regulatory Authorities: jjjpk will disclose personal data to competent regulatory or law enforcement authorities where required by law, court order, or applicable licensing obligations.
• Fraud Prevention: jjjpk may share fraud indicators with industry anti-fraud networks where permitted under applicable data protection frameworks.
• Business Transfers: In the event of a merger, acquisition, or sale of jjjpk's business, user data may be transferred as part of that transaction, subject to notification to affected users.

10.1 jjjpk retains personal data for as long as your account remains active plus any additional period required by applicable legal or regulatory obligations — typically a minimum of five years following account closure for anti-money laundering compliance.

10.2 Usage and session data may be retained in aggregated, anonymised form indefinitely for platform performance analytics. Such anonymised data cannot be used to identify individual users.

10.3 Where data is no longer required for its original purpose and no legal retention obligation applies, jjjpk will securely delete or anonymise it.

Depending on applicable data protection law, you may have the following rights in respect of your personal data held by jjjpk:

• Right of Access: Request a copy of the personal data jjjpk holds about you.
• Right of Rectification: Request correction of inaccurate or incomplete personal data.
• Right of Erasure: Request deletion of your personal data, subject to jjjpk's legal retention obligations.
• Right to Restrict Processing: Request that jjjpk restricts the use of your data in certain circumstances.
• Right to Data Portability: Request a machine-readable copy of data you have provided to jjjpk.
• Right to Object: Object to processing based on legitimate interests, including profiling for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact jjjpk support. We will respond within a reasonable timeframe. Some requests may require identity verification before jjjpk can action them.

12.1 jjjpk implements the following technical and organisational security measures to protect personal data:

• HTTPS/TLS encryption enforced across all pages of jjjpk.one.
• Passwords stored as salted cryptographic hashes — never in plain text.
• Two-factor authentication available for all jjjpk accounts.
• Role-based access controls limiting staff access to personal data on a need-to-know basis.
• Regular security assessments and penetration testing of jjjpk platform infrastructure.
• Encrypted storage of KYC documents and sensitive account data.

12.2 While jjjpk employs best-practice security measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own jjjpk account credentials and for reporting any suspected unauthorised access to jjjpk support immediately.

jjjpk strictly enforces an 18+ age requirement on all accounts. The jjjpk platform is not directed at individuals under the age of 18 and we do not knowingly collect personal data from minors. Where jjjpk identifies that an account has been created by a person under 18, the account will be closed immediately and all personal data associated with it will be deleted, subject to any legal retention requirements.

If you believe a minor has registered on jjjpk, please contact us immediately at the address in Section 15.

jjjpk reserves the right to update this Privacy Policy at any time. Material changes — particularly those that affect how your personal data is used — will be communicated to registered users by email or in-platform notification before the changes take effect. The updated policy will be published on this page with a revised effective date.

Your continued use of jjjpk following notification of changes to this policy constitutes your acceptance of the revised terms.

For any questions about this Privacy Policy, to exercise your data rights, or to raise a data protection concern, please contact jjjpk's data protection team:

Email: [email protected] (plain text — not a clickable link)

Please include your registered account email address and a clear description of your request or concern. We will acknowledge your query and respond within a reasonable timeframe.

jjjpk.one  |  Privacy Policy last updated: 1 January 2026